Ancol Ergo Bristle Palm Pad

Product Description

Easy and comfortable to use, attaches to palm. Perfect for pets that are nervous or new to grooming.

To use, affix the pad to your palm securely, ensuring the bristles point upwards from your palm. Using a natural, stroking motion, gently brush the hair in the direction of the fur growth. The soft bristles will pull away loose hairs and smooth the coat. To ensure your dog has an enjoyable grooming session, do not push the bristles into the dog's skin. Pause or end the grooming session if your dog becomes agitated.

Grooming tips: Grooming is a wonderful way to bondbond with your dog, but dogs that are new to grooming should be introduced to it slowly. Begin grooming sessions when your dog is relaxed, if possible, after they have exercised. Use tools gently and avoid tugging on the skin or on knots or mats. Give youg plenty of reassurance throughout the grooming session. Pause or end the grooming session if your dog becomes agitated or shows signs of stress. Keep grooming sessions brief to begin with, and increase the length of the sessions as your dog becomes used to grooming.

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Delivery Information

We offer FREE click and collect to all our BATA Country Stores and Thompsons Town & Country Store, please select this option at checkout. You can also collect instore at Robinsons Equestrian in Malton. This service is FREE of charge and takes 3 - 7 working days. Your selected store will contact you when your order is ready for collection.

We also offer UK Standard delivery at £5.95 and UK Express delivery at £7.95, if you need you items that little bit sooner.
Standard will take 3-5 Days
Express will take  1-2  Days

Order Cut-Off time for Express delivery: 14:00

Enjoy Free UK Standard Delivery on orders over £75.00!
This promotion is purely for Standard Mainland UK Shipping and excludes the Highlands, Islands and Northern Ireland. The promotion is automatically applied at checkout for qualifying brands. Exclusions apply, including PolyJumps & Sale items.

Returns Policy

If you wish to return an item for any reason, you can either take the item(s) to your local store or send to:

Robinsons Equestrian Norton Road Malton North Yorkshire YO17 9RU. 01653 697442

Please note any postage costs including initial postage charges and those incurred when returning your item(s) will be at your own expense except in the case of faulty item(s)

In order to receive a refund or exchange you must:

• Provide proof of purchase for the item(s) being returned.
• Return the item(s) within 28 days of being delivered to you/collected by you.
• Return the item(s) in a resellable condition with its original packaging (including labels attached) unless faulty.

Please note there are some items which can not be exchanged or refunded (unless faulty) due to being perishable or for health and safety or hygiene reasons. This includes animal feed, animal health products and protective clothing. Please contact us if you are unsure.

Faulty products can be returned for a full refund. Alternatively you can contact us by emailing RB@bataltd.co.uk with a photo of the product as well as any documentary evidence for your claim or call 01653 697442.

Click & Collect

If you wish to return an item that you ordered through www.robinsonsequestrian.co.uk  with Click & Collect, please take the item(s) to a BATA Country Store or Thompsons Town & Country Store. Refunds will take up to 10 working days and can not be refunded at BATA Country Stores.

If you have any queries relating to Returns or Click & Collect please contact us on 01653 697442 or email RB@bataltd.co.uk